All your stuff (business and personal) is safe with PlanetStor!

How does PlanetStor protect my privacy?

Privacy policy

We've created a privacy policy to describe how we collect, use, and handle your information when you use our websites, software, and service. For details, see www.PlanetStor.com/privacy.

PlanetStor is located in Singapore, a safe-harbour in the CyberWorld

PlanetStor is owned and operated in our Data Centre that uses the highest level of security.  The US Government and/or NSA (under the Patriot Act) have no jurisdiction over your private business and personal data.

What can I do to protect my account?

As a user, PlanetStor gives you a number of security tools to protect your account and data. The following authentication, activity, and other security features are available to you:

Choose a strong, unique password

By creating a unique password — and guarding it closely — you'll help keep your PlanetStor account safe. We've created a password strength estimator to help you test your password.

Enable two-step verification

This optional — but highly recommended — security feature adds an extra layer of protection to your account. Once two-step verification is enabled, PlanetStor will require your password and a six-digit security code sent via text message or a separate authentication app when signing in or linking a new device.

Adjust security settings

You can easily monitor linked devices, active web sessions, and third-party apps with access to your account. Something doesn't look right? You can cut off access to any with one click.

Monitor account activity

Up-to-date account activity information is available for shared folders and active sharing links, as is a running log of individual file and folder edits, addition, and deletions

What does PlanetStor do to protect my stuff?

Your data is completely safeguarded from unauthorized access, which is the only way you can completely trust the cloud. Protecting your right to privacy is our passion.

Protect files in transit and at rest

To protect file data in transit, PlanetStor uses SSL/TLS for file transfer, creating a secure tunnel protected by 128-bit or higher AES encryption. PlanetStor file data is stored in discrete file blocks that are fragmented and encrypted using 256-bit AES. Not all mobile media players support encrypted streaming, so media files streamed from our servers aren't always encrypted. Additionally, we support perfect forward secrecy, flag all authentication cookies as secure, and enable HSTS.

Deletion recovery and version history

By default, PlanetStor saves a history of all deleted and previous versions of files, and allows you to restore them for up to 30 days. Extended (one-year) version history is available to PlanetStor Pro and PlanetStor Education users as a subscription add-on. Unlimited recovery is included with PlanetStor Business.

Application security testing

Our security team performs automated and manual application security testing on a regular basis to identify and patch potential security vulnerabilities and bugs on our desktop, web, and mobile applications. We also work with third-party security specialists, as well as other industry security teams and the security research community, to keep our applications safe and secure!